Complaints book

In compliance with Peruvian regulations, Silueta makes its Virtual Complaints Book available to its customers.

Through this means you can register:

• Complaints: when there is a disagreement not directly related to the product or service.
• Complaints: when the dissatisfaction is directly related to the product or service purchased.

Our commitment is to provide you with an answer within a maximum of 15 business days , in accordance with the law.

If the form is not displayed correctly on your mobile device, you can complete it from a computer or tablet.